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Virtual Compliance Officer Case Study

Virtual Compliance Officer Case Study

Requirement

Assist a large, privately-owned software company in Southern California with a multitude of security, privacy, and compliance challenges.

Issues

The client had experienced rapid growth in recent years, but also needed a flexible solution in terms of finding a compliance officer with both expertise and availability, as needed.

Additional issues for the client

Difficulty in Hiring a Compliance Officer: With a tight labor market, the client had immense challenges in finding an acceptable candidate for hire. As a result, their internal counsel was performing compliance duties, but was becoming overwhelmed with the workload.

Lack of Expertise: While internal counsel had legal and privacy expertise, this individual did not have the necessary InfoSec/cybersecurity and auditing expertise required for the organization’s growing list of compliance requirements.

Unclear Roadmap: With so many security and compliance issues to deal with, the client was unsure as to where to begin. There were different opinions and recommendations, all of which had a number of challenges.

Solution

Centris deployed a team of experts specializing in security, privacy, and compliance that successfully accomplished the following:

  • Worked with client to define project scope and client participation, assigning roles, responsibilities - and hard deadlines and deliverables - to all personnel involved with the project.
  • Designed, developed and implemented a comprehensive compliance program consisting of documented and highly formalized information security, cybersecurity, and data privacy policies, procedures, and processes.
  • Along with developing much-needed compliance related policies and procedures, developed and implemented the following three (3) major programs: (1). Incident Response Plan, (2). Contingency Planning Program, (3). Data Privacy Program

Outcome

  • Built and deployed an all-new compliance program from the ground up, while offering short-term virtual compliance services (5 hours to 7 hours a week) for handling their growing compliance needs.
  • Created a true culture of compliance where employees now understand and value the importance of information security, cybersecurity, and data privacy.
  • Implemented a continuous monitoring program for ensuring all compliance related programs are properly monitored long after the consultants are gone.

Duration: 4 Months


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Why Centris
As an internationally recognized business consulting firm, our highly trained employees work in every conceivable industry/sector in the global business arena. Centris has the knowledge and expertise you need for solving the challenges you’re facing. Our professionals are at the forefront of many of today’s most pressing risk, privacy, cybersecurity and compliance issues affecting organizations. We have a deep bench of talented professionals ready to go to work for you.